Frequently Asked Questions
Orders & Shipping
We deliver in France, Europe and internationally with trusted partners.
- France: 3-5 business days (standard) / 1-2 business days (express)
- Europe: 5-7 business days
- International: 7-14 business days
Yes, delivery is free in France for orders over €65 and in Europe for orders over €100.
Once your order has been shipped, you will receive an email with a tracking link to follow your package in real time.
Contact us as soon as possible. If the order has not yet been shipped, we will take the necessary steps to correct the address.
Returns & Exchanges
You have 14 days after receipt to return an item if it does not suit you.
Products must be unworn, unwashed, and in their original packaging. Sale items are final sale and cannot be returned or exchanged.
Yes, except in the case of an error on our part (defective product or wrong item sent).
We do not offer direct exchanges, but we can provide you with a voucher to place a new order.
Once your return is validated, we will process the refund within 5 to 7 business days.
Products & Quality
Yes, our glasses are 100% polarized and offer category 3 UV protection, ideal for blocking reflections and improving visual comfort.
Yes, they are guaranteed for one year against manufacturing defects.
Our clothing and accessories are designed in Hossegor, in the heart of surf and skate culture.